Privacy Policy

At Lily’s Clay & Co., your privacy is important to us. We are committed to protecting the personal information you share with us and being transparent about how we collect, use, and safeguard it.

By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with Lily’s Clay & Co., we may collect the following information:

  • Personal Information: Name, email address, shipping and billing addresses, phone number, and payment details when you make a purchase.

  • Website Usage Data: Information about how you use our website, including pages visited, products viewed, and other browsing activity.

  • Communications: Any messages, emails, or inquiries you send us.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including shipping and customer service.

  • Communicate with you about your orders, updates, promotions, or other important information.

  • Improve our website, products, and services.

  • Comply with legal obligations.

3. Sharing Your Information

We respect your privacy and will never sell your personal information. We may share your information only in the following circumstances:

  • With trusted third-party service providers who help us fulfill orders, process payments, or manage our website.

  • To comply with legal obligations, enforce our Terms of Use, or protect our rights.

4. Cookies & Tracking

Our website may use cookies or similar technologies to enhance your browsing experience and collect anonymous data about website traffic and usage. You can manage your cookie preferences through your browser settings.

5. Security

We take the security of your personal information seriously and use reasonable measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications.

  • Request information about how your data is used or shared.

To exercise these rights, please contact us at the email below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites. We encourage you to read their privacy policies before providing personal information.

8. Children’s Privacy

Our website and products are not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact

If you have questions or concerns about this Privacy Policy, please contact us:
Email: [insert email]
Address: [insert business address]